This policy explains how Pro Hire Network Limited ("Pro Hire Network", "we", "us") collects and uses personal information when you visit this website or make an enquiry. We are committed to handling your information in line with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and, where applicable, India's Digital Personal Data Protection Act 2023.
Who we are
Pro Hire Network Limited is a company registered in England and Wales (company number 16811743), whose registered office is at 559b High Road, Ilford, England, IG1 1TZ. We are the data controller responsible for your personal information. To contact us about your data, please use the details on our contact page.
Information we collect
- Details you give us in our enquiry form: your name, email address, phone or WhatsApp number, country, study interests and any message you write.
- If you become a client: the information and documents needed to deliver our services, such as academic records, passport details and financial evidence.
- Basic technical information needed to operate the website securely.
How we use it
- To respond to your enquiry and arrange your consultation (lawful basis: steps prior to entering a contract, and your consent).
- To deliver the services you choose, including university applications, visa preparation, accommodation, airport transfers, legal assistance and job support (lawful basis: contract).
- To meet our legal and regulatory obligations (lawful basis: legal obligation).
Who we share it with
We only share your information where this is needed to deliver services you've asked for: for example with universities you apply to, accommodation providers, transport partners, employers you apply to, our legal partner Mr Lawyers and our community partner East London Community Hub. We also use trusted technology providers to host this website and manage enquiries. We never sell your data.
International transfers
Because we have our head office in the UK and branches in India, and work with partners in both countries, your information may be transferred between these countries. When it is, we put appropriate safeguards in place as required by data protection law.
How long we keep it
Enquiry details are kept for up to 24 months unless you become a client. Client records are kept for as long as needed to provide our services and meet legal requirements, then securely deleted.
Your rights
You can ask to access, correct or delete your data, to restrict or object to its use, or to withdraw your consent at any time. If you are unhappy with how we handle your data, you can complain to the UK Information Commissioner's Office (ico.org.uk).
Changes
We may update this policy from time to time. The latest version will always be on this page.